We answer the most common questions about your stay at Els Pins Resort & Spa.
Check-in is from 2:00 pm and check-out is until 11:00 am. If you arrive early, your room will be handed over at no extra charge as long as it is ready. If you have a late flight, you can pay for a late check-out (subject to availability) or leave your luggage and use the complimentary bathrooms and showers free of charge.
Yes. We have a private paid car park, with limited spaces and subject to availability. It cannot be booked in advance.
Booking through the official website guarantees the best price available online and offers exclusive benefits, such as free first access to the Spa.
No. Els Pins welcomes couples, families and groups. You can choose between different room types according to the number of guests and the characteristics of your stay.
The Family Rooms and the suites have a maximum capacity of four people. Check the bed layout and the available occupancy when booking.
No. The rooms with sea views are the Sea View Lateral category, with partial sea views, and the Sea View category, with front sea views.
All categories have twin beds except the Family rooms and the Suites. This service is subject to availability, and we recommend contacting the reservations department by email a few days before your arrival to make this request.
You can book room only, bed and breakfast or half board.
It is a buffet or à la carte dinner, depending on the number of guests. It includes water, soft drinks, beer, wine and sangria.
Rada offers breakfast and dinner buffet. Elysium is the à la carte restaurant, with tapas, rice dishes, grilled dishes and snacks.
We recommend contacting the reservations department and detailing any allergies or intolerances so that the food and beverage department can be informed.
The first spa access is included for guests who book on our website. It is not necessary to book spa access; however, on bad-weather days it is busier, and we do recommend letting us know your time by email at spa@elspinsresort.com.
Yes, the spa has children’s hours, for ages 2 and over, from 10 am to 12 pm.
To book, contact the spa team at spa@elspinsresort.com. The treatment menu is available in the spa section; however, if you have any questions, they will help you by email.
Yes. We offer several day pass options. Check what each option includes, its prices and availability before booking, in the “day pass” section of the official website.
No, the outdoor pools are not heated. However, the hotel has a heated jacuzzi pool within the spa’s water circuit.
The hotel has a gym with Technogym equipment. Open from 8 am to 8 pm every day.
The hotel has a direct exit to Sant Antoni Bay. Es Caló d’en Serral is a one-minute walk away and, on the other side, 5 minutes away, is Cala Pinet, a beach popular with locals.
We are in Sant Antoni Bay, Ibiza, on Carrer des Caló. Check our location on the map and contact reservations if you need directions.
The tourist tax is a tourist levy of the Balearic Islands. At Els Pins Resort & Spa, Ibiza, the tourist tax is €3.30 per person per night from May to October and €0.83 from November to April, VAT included. It applies from age 16, with a 50% reduction from the ninth night. It is not included in the booking and is paid at the hotel.